Refund Policy
Last Updated: July 9, 2026
1. Free Trial Eligibility
We offer a 24-hour free trial for new users to test server performance and channel lists on their devices. We recommend utilizing the trial before placing a paid subscription order.
2. Refund Window
If you experience persistent technical difficulties that our support team cannot resolve, you are eligible to request a refund within 7 days of your initial purchase.
3. Non-Refundable Cases
Refunds will not be issued for account suspensions due to abuse (e.g. sharing your subscription credentials or dual-connections on single-connection accounts).